Privacy Policy

This Privacy Policy outlines how Industry Coffee (“we,” “our,” or “us”) collects, uses, discloses, and protects the personal information of customers participating in our loyalty program (“Loyalty Program”). By enrolling in or using the Loyalty Program, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information when you sign up for or use our Loyalty Program:

• Identifiers: Name, email address, phone number, and account username.

• Transaction Information: Purchase history, rewards earned/redeemed, and payment details.

• Demographic Information: Date of birth (optional for birthday rewards).

• Location Data: If enabled through our mobile app or website.

• Device and Usage Information: Data about your interactions with our app or website (e.g., pages viewed, clicks).

2. How We Collect Your Information

We collect personal information through:

• Enrollment forms for the Loyalty Program.

• Purchases made at Industry Coffee or online.

• Interactions with our website, mobile app, or customer support.

• Cookies and other tracking technologies (for website or app users).

3. How We Use Your Information

We use your personal information to:

• Operate and manage the Loyalty Program (e.g., tracking rewards).

• Communicate with you about your account, rewards, and promotions.

• Personalize offers and improve customer experience.

• Comply with legal obligations and protect against fraud.

4. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors assisting with program operations (e.g., payment processors, marketing platforms).

• Legal Authorities: When required by law or to protect our rights.

• With Your Consent: For specific purposes not covered above.

We do not sell or rent your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure; please notify us immediately if you suspect any unauthorized access to your account.

6. Cookies and Tracking Technologies

Our website/app uses cookies to enhance user experience and track participation in the Loyalty Program. You can manage cookie preferences through your browser settings.

7. Your Rights

You have the right to:

• Access and review your personal information.

• Update or correct inaccuracies in your data.

• Request deletion of your data (note: deleting data may result in loss of rewards).

• Opt-out of marketing communications by clicking “unsubscribe” in emails or contacting us directly.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be communicated via email or a notice on our website/app. The “Effective Date” at the top reflects the latest revision.

9. Contact Us

For questions or concerns about this Privacy Policy or your personal information, please contact us at:
Industry Coffee

Address

Email Address

Phone Number

By participating in our Loyalty Program, you acknowledge that you have read and understood this Privacy Policy.